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Aragon Research

2024-20 Making the Case for Copilots in the Contact Center

2024-20 Making the Case for Copilots in the Contact Center

Regular price $495.00 USD
Regular price Sale price $495.00 USD
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While there has been great interest in Virtual Agents in the Contact Center, Aragon is also seeing the rise of Copilots, which are Intelligent Assistants that help both agents and supervisors to get their work done. Aragon overviews this shift in how people get work done in the Contact Center.

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